- Online consultations worldwide
- In-person care in Nelson, British Columbia
Last updated: August 4, 2026
All Things Autoimmunity is a clinical and educational website operated by Integrative Health Solutions in British Columbia, Canada.
In this Privacy Policy, “Integrative Health Solutions,” “All Things Autoimmunity,” “the practice,” “we,” “us,” and “our” refer to Integrative Health Solutions and the people authorized to act on its behalf.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information associated with:
When you leave this website to use Jane, Substack, Soma Dao Qi Gong, YouTube, or another independently operated service, that service’s privacy policy also applies.
Integrative Health Solutions handles personal information in accordance with applicable Canadian and British Columbia privacy laws and relevant professional requirements.
We aim to:
Dr. Michael Smith acts as the Privacy Officer for Integrative Health Solutions.
Personal information is information about an identifiable individual.
Depending upon how you interact with us, this may include:
Health information is sensitive personal information and receives additional protection.
When you visit the website, our hosting provider and enabled website technologies may automatically receive information such as:
This information may be used to operate, secure, maintain, and improve the website.
When you submit a contact form, we may collect:
We use this information to respond to your inquiry and administer any requested service.
The website contact form is not a secure patient portal or emergency service.
Please do not submit detailed medical records, highly sensitive health information, or urgent clinical concerns through a public contact form.
Submitting a contact form does not create a practitioner–patient relationship.
Ordinary email may not provide the same security as Jane or another designated patient-communication system.
Email should generally be used for:
Do not use ordinary email for emergencies or urgent medical concerns.
Where a secure patient portal is available, sensitive clinical information should be submitted through that portal.
Integrative Health Solutions uses Jane App for appointment booking, practice administration, patient forms, clinical records, payment processing, appointment reminders, and online or telehealth appointments.
When you select a Jane booking link, you leave the All Things Autoimmunity website and enter Jane’s platform.
Depending upon the services you use, information collected through Jane may include:
Jane processes information according to its own privacy policy, terms, security practices, and contractual relationship with Integrative Health Solutions.
You are responsible for protecting your Jane username, password, and patient-account credentials.
Questions about the clinical information maintained through the practice’s Jane account should normally be directed to Integrative Health Solutions.
Online appointments may involve the transmission of audio, video, appointment information, and related technical data through Jane or another approved service.
Although reasonable safeguards are used, no electronic communication system can be guaranteed completely secure or uninterrupted.
Patients should attend telehealth appointments from a reasonably private location and use a secure internet connection where possible.
You may be asked to confirm your identity, physical location, and emergency contact information at the beginning of an online appointment.
When you become a patient, we may collect information reasonably required to:
The information collected depends upon the service, clinical circumstances, and professional scope of practice.
This Privacy Policy supplements any clinical consent, intake, telehealth, communication, or privacy documents provided through Jane or during care.
Appointment payments may be processed through Jane or another payment provider.
The payment provider may collect payment-card or banking information directly. Integrative Health Solutions may receive transaction details, payment status, card type, expiry information, or a limited payment token without receiving or retaining the complete card number.
Payment providers process information according to their own terms and privacy policies.
Educational articles may be published directly on All Things Autoimmunity or through a separate publication hosted on Substack.
When you follow a Substack link, subscribe, comment, reply, or otherwise interact with the publication, you enter the Substack platform.
Depending upon your activity and the information made available to publishers, Integrative Health Solutions may receive:
We may use this information to:
Substack also processes information for its own platform, account, security, analytics, and operational purposes under its own privacy policy and terms.
You may unsubscribe using the link provided in a Substack email or through your Substack account settings.
Information provided through Substack is not automatically added to your All Things Autoimmunity clinical record.
Do not submit private health information through public Substack comments or community features.
All Things Autoimmunity may link to books, courses, recordings, qigong programmes, and other educational products offered through Soma Dao Qi Gong.
When you follow one of these links, you leave the All Things Autoimmunity website.
Purchases, registrations, customer accounts, payment information, course participation, and customer-service communications are handled according to the privacy policy and terms posted on Soma Dao Qi Gong.
Information provided when purchasing a book or course is not automatically part of your Integrative Health Solutions clinical record.
Purchasing a book or course does not create a practitioner–patient relationship.
The website may use cookies, pixels, scripts, local storage, and similar technologies.
These technologies may support:
A cookie is a small data file placed on a browser or device.
Where enabled, the website may use the services described below.
Google Analytics may collect information about website use, including pages visited, approximate location, device and browser information, referring sources, and interaction with website features.
We use this information to understand general website performance and improve the site.
The Meta Pixel may collect information about visits and interactions for advertising measurement, audience analysis, and assessment of promotional campaigns.
Meta may process this information according to its own privacy practices.
Google reCAPTCHA may be used on forms to identify automated submissions, reduce spam, and protect website security.
It may collect technical and interaction information used to distinguish human visitors from automated systems.
Pages may contain videos embedded from YouTube or other media providers.
When embedded content loads or is played, the provider may receive information about your device, browser, Internet Protocol address, account status, and interaction with the media.
Embedded maps, social-media features, forms, audio players, or other third-party content may allow the provider to receive technical or usage information.
Where a cookie-preference tool is available, you may be able to accept or reject different categories of non-essential cookies.
You may also block or delete cookies through your browser settings.
Disabling essential cookies may affect website operation.
Cookie settings on this website do not necessarily control cookies used on Jane, Substack, Soma Dao Qi Gong, YouTube, or another external service.
We may use personal information to:
We do not sell patient or clinical information.
We obtain consent in a manner appropriate to the sensitivity of the information and the reason it is being collected.
Consent may be express or implied where permitted by law.
By voluntarily submitting information through a contact form, email, telephone call, Jane form, Substack subscription, or another communication channel, you consent to its collection and use for the reasonable purpose connected with that communication.
You may withdraw consent for optional uses, subject to reasonable notice and any legal, clinical, contractual, or professional restrictions.
Withdrawal does not apply retroactively and may affect our ability to provide a requested service.
We may disclose personal information:
Information may be accessed by practitioners, administrative personnel, contractors, or others who reasonably require it to perform authorized duties.
We may use third parties for:
Service providers are expected to use information for authorized purposes and protect it appropriately.
With your consent, information may be shared with physicians, specialists, pharmacists, laboratories, insurers, or other providers involved in your care.
Information may be disclosed where required or permitted by law, regulation, court order, professional obligation, insurance requirement, or a significant safety concern.
If the ownership or operation of the practice changes, information may be transferred as permitted by law and subject to appropriate confidentiality and continuity-of-care arrangements.
Some website, analytics, advertising, publishing, payment, hosting, or technology providers may process information outside British Columbia or outside Canada.
Information processed in another jurisdiction may be subject to that jurisdiction’s laws and lawful access procedures.
We use reasonable contractual, administrative, and technical measures when selecting and working with service providers.
We use reasonable safeguards appropriate to the sensitivity of the information.
These may include:
No website, email system, video platform, or electronic storage service can be guaranteed completely secure.
If we become aware of unauthorized access, loss, use, or disclosure of personal information, we will take reasonable steps to contain, assess, and investigate the incident.
Notifications will be provided where required by law or appropriate in the circumstances.
Integrative Health Solutions retains clinical records for at least:
In British Columbia, this generally means that records created for a minor are retained until at least the patient’s thirty-fifth birthday.
Records may be retained longer where required or appropriate because of legal proceedings, professional obligations, continuity of care, insurance, or other circumstances.
Contact-form messages, administrative emails, website records, and other non-clinical information are retained only as long as reasonably necessary for:
Information that is no longer required is deleted, destroyed, or anonymized using reasonable methods.
You may request:
Requests should be made in writing to the Privacy Officer.
We may need to verify your identity before responding.
Access may be limited where required or permitted by law, including where disclosure would reveal another person’s information, legally privileged information, or confidential information that cannot properly be separated.
Any permitted fee will be explained before the request is completed.
You may ask us to delete personal information.
Some information cannot be deleted while a clinical, professional, legal, accounting, or security retention obligation applies.
Where deletion is unavailable, we will explain why the information must be retained where appropriate.
Where information is submitted on behalf of a child, dependent adult, or another person, the person submitting it must have legal authority to do so.
We may request confirmation of that authority.
This website may link to Jane, Substack, Soma Dao Qi Gong, research publications, professional organizations, laboratories, government resources, social-media services, and other external websites.
We do not control the privacy, content, security, or availability of independently operated services.
Review the external provider’s privacy policy before submitting personal information.
We may update this Privacy Policy when our services, technology, legal obligations, or information practices change.
The current version will be posted on this page with the date of the latest revision.
Privacy questions, access requests, correction requests, and complaints may be directed to:
Privacy Officer
Integrative Health Solutions / All Things Autoimmunity
Attention: Dr. Michael Smith
Telephone: 250-777-1248
Email: doctormike888@gmail.com
Please write “Privacy Request” in the subject line.
You may also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada, depending upon the circumstances.
