Practical answers about appointments and care

No.
Some patients have an established diagnosis. Others are living with persistent symptoms that remain under investigation.
A consultation can help organize the history, review what has already been assessed, and identify useful next questions. It does not replace diagnosis by a physician or specialist.
No.
The Epigenetic Autoimmune Protocol (the Epi-AIP) is a broader framework based on the Five Stages of the Autoimmune Spectrum, the Four Phases of Natural Healing, and the Six Pillars of Adaptability.
Dietary elimination may be useful for some people during a particular Phase. It is not appropriate or necessary for everyone.
When restriction is used, it should have a clear purpose, remain nutritionally adequate, and include a point of review and possible reintroduction.
No.
The Epi-AIP helps organize care. It is not a fixed programme that every patient must complete in the same way.
Recommendations are based on your present concerns, diagnosis, medical care, capacity, and priorities.
No.
Dr. Michael Smith works alongside appropriate medical care.
Your physician and specialists remain responsible for medical diagnosis, prescriptions, emergency care, diagnostic imaging, procedures, and monitoring that fall within their scope of practice.
Yes.
Do not stop or change prescribed medication without consulting the practitioner responsible for prescribing and monitoring it.
Integrative care may be used alongside appropriate medication and specialist treatment.
Not necessarily.
Testing is considered when it is likely to clarify a decision, identify a meaningful deficiency or risk, or change the direction of care. Existing results may already provide useful information.
[NEEDS: confirm whether Dr. Smith orders tests directly, recommends them through another provider, or reviews existing results only]
Laboratory fees are not included in the consultation fee unless clearly stated.
Where relevant, please provide:
You do not need to send every medical record you have ever received.
Initial consultation length: [NEEDS: initial consultation length]
Fee: [NEEDS: initial consultation fee]
Further details are available on the Initial Consultation page.
Yes, for patients physically located in [NEEDS: virtual-care jurisdiction] at the time of the appointment.
Online appointments can include health-history review, nutrition and lifestyle guidance, review of existing laboratory information, Epi-AIP planning, and follow-up care.
They cannot include physical examination, acupuncture, imaging, procedures, or emergency assessment.
In-person appointments are available in [NEEDS: clinic city and region].
Clinic: [NEEDS: clinic name]
Address: [NEEDS: full clinic address]
Further directions and accessibility information are available on the In-Person Care and Acupuncture page.
[NEEDS: confirm whether acupuncture is included in the initial consult, optional when time allows, or booked separately]
The content of an in-person appointment depends upon the reason for the visit and the time available.
Wear loose, comfortable clothing.
For acupuncture or physical assessment, clothing should allow access to the lower legs, forearms, and the area being treated. Gowns or draping are available when needed.
There is no predetermined number.
Some people need a short period of focused support. Others return periodically as symptoms, treatment, nutrition, or physical capacity change.
Follow-up is recommended according to clinical need and whether continued care remains useful.
Where appropriate, you will receive an initial sequence of recommendations and a summary of the main priorities.
Complex cases are rarely resolved in one consultation. The purpose of the first appointment is to create a clear and manageable beginning rather than an exhaustive plan.
[NEEDS: confirm whether Chinese herbal medicine or other prescribed products are available]
Supplement recommendations may be discussed when relevant. Any additional product costs should be explained before purchase.
[NEEDS: confirm supplement-purchase policy]
When supplements are recommended, you may purchase them from the clinic or another appropriate source unless a specific product is clinically required.
Receipts are provided for eligible services.
Coverage varies among extended-health plans. Patients should confirm their individual benefits directly with their insurer. The clinic cannot guarantee reimbursement.
Appointments may be cancelled or rescheduled with at least [NEEDS: cancellation notice hours] hours’ notice.
Appointments cancelled with less notice may be subject to [NEEDS: cancellation fee], except in emergencies or exceptional circumstances.
Email is intended primarily for scheduling, practical questions, and simple clarification.
New symptoms, detailed health questions, or significant treatment changes may require an appointment.
Please do not send detailed private health information through ordinary email unless specifically instructed.
The clinic does not provide emergency or urgent medical care.
For severe, rapidly worsening, or concerning symptoms, contact your physician, a local urgent-care service, or emergency services in your area.
Do not wait for a scheduled appointment when immediate assessment may be required.
Appointments may be booked through [NEEDS: booking platform or link].
For practical questions:
Book an initial consultation and begin building a plan that fits you, your life, and your health.
The information on this website is provided for general educational purposes. It is not a substitute for individualized medical advice, diagnosis, emergency assessment, or treatment from your physician or another qualified healthcare professional.